Shipping policy

Processing Time:
Orders are typically processed within [1-3 business days]. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods:
We offer the following shipping options:

• Standard Shipping (2-4 business days)
  
• Borneo Shipping (3-5 business days)
• International Shipping (5-7 business days)

Shipping Costs:
Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping:
We currently ship to Malaysia, Singapore, Thailand and Indonesia. International shipping times may vary, and additional customs duties or taxes may apply.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order on our website.

Delivery Issues:
If you experience any issues with your delivery, please contact us at helloqweenglobal@gmail.com or +60102944489 within 3 days of the expected delivery date.

Contact Us:
If you have any questions about your order or our shipping policy, please reach out to us at helloqweenglobal@gmail.com or +60102944489.